Recycling Fees:
FAQs
Q: Why am I paying this environmental levy/environmental handling fee (EHF)?
A: This environmental levy/EHF supports various electronic diversion programs in participating provinces in Canada. This levy/EHF applies to all new purchases of designated electronic items. The fees support the various programs to recover and reclaim old electronic items that are currently entering the waste stream. These programs essentially help pay for the safe disposal of old electronic products.
Q: Is this a tax?
A: No, it is an Environmental Levy or Environmental Handling Fee. The fees collected go directly into the various programs that handle electronic waste and processing.
Q: Who gets the money?
A: PEOnline and all other Retailers are required to remit fees related to designated products to the Alberta Recycling Management Authority (ARMA), Saskatchewan Waste Electronic Equipment Recycling Program (SWEEP), Atlantic Canada Electronics Stewardship (ACES), Ontario Electronic Stewardship (OES) and Electronics Stewardship Association of British Columbia (ESABC) directly.
Q: Do discounts on product sales apply to the Environmental Levy/EHF?
A: No, the fee is the same regardless of the purchase. It is based on the fee categories, which depends on the size or type of the product.
Q: Who can I send my comments about this fee or if I have questions about the recovery program itself?
A: If customers have questions or concerns they would like to express regarding the fee and the program it supports, they can contact:
Alberta Recycling Management Authority
P.O. Box 189,
Edmonton, AB T5J 2J1
Phone: 1-888-999-8762
www.albertarecycling.com
SWEEP
PO Box 32102
Regina, Saskatchewan,
S4N 7L2
Email: contact@sweepit.ca
Phone: 1-888-350-6555
www.sweepit.ca
Encorp Pacific (Canada)
206-2250 Boundary Rd.,
Burnaby, BC V5M 3Z3
Phone: 1-800-330-9767 or 604-473-2400
Email: info@encorpinc.com
www.encorp.ca/electronics/
Atlantic Canada Electronics Stewardship (ACES)
Phone: 1-877-313-7732 or 902-897-4359
Email: info@acestewardship.ca
www.acestewardship.ca
Ontario Electronic Stewardship (OES)
Phone: 1-888-646-1820
Email: customerservice@ontarioelectronicstewardship.ca
www.ontarioelectronicstewardship.ca
Q: What happens if I return the product?
A: If a product is returned in accordance with PEOnline return policies, the levy/EHF will be refunded.
Q: What happens if I exchange the product?
A: If the exchange is for a similar size TV then the levy/EHF will not be affected, a straight exchange will take place. If the exchange involves a different size TV, then the difference between the two levies/EHF must be paid or will be refunded.
Q: What if I buy the product outside the province and have it delivered to the provinces of Alberta, Saskatchewan, British Columbia, Ontario or Nova Scotia?
A: The levy/EHF is applied to all designated equipment that is delivered to the provinces of Alberta, Saskatchewan, British Columbia, Ontario or Nova Scotia regardless of where the item was purchased.
Q: What if I buy the product for delivery to another province that has no levy/EHF?
A: If the product is purchased but the pick up or final purchase is in another province that has no levy/EHF, you will not be required to pay the levy/EHF.
Q: If I have Native Indian status, do I have to pay the levy/EHF?
A: Yes, applicable GST/HST will be charged on the amount of the levy/EHF.
Q: Is there PST on the levy/EHF?
A: Yes, applicable PST will be charged on the amount of the levy/EHF.
